FAQ

No two replacement projects are identical. In order to figure out the cost of your window or door replacement project, we will need to completely understand your wants and needs. Set up a complimentary, in-home consultation and we’ll be able to offer you a free quote during your consultation. A Pella® design professional will work alongside you to visualize your project, pick high-quality products and take measurements for your replacements.

In addition to making high-quality products in various styles, we also have payment and finance options to help make your replacement project a reality.

It’s our priority to make sure we answer every one of your questions about windows and doors from Pella of Concord. We’ll take a look at all the features and possibilities available to you, including material choices and energy-efficient enhancements. To be certain we can cover all of it, we recommend you schedule about two hours for your consultation meeting.

Your in-home consultation is critical to ensuring your happiness with your window and door replacement. It will help you select the perfect windows or doors for your Concord-area home and your budget. It’s best to arrange your free, in-home consultation when every one of the decision-makers are able to join. Our Pella® expert designer will address a number of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are right for your Concord-area home?
  • Which functional features are right for your windows or doors?
  • What level of energy efficiency is ideal for your home?
  • Which colors do you want?

Accurately quoting your replacement windows or entry door project is dependent on the information we are given throughout the in-home consultation. You can learn more about in-home consultations here.

Installations of replacement windows and doors from Pella of Concord are run by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will work to install your windows or doors. They must sit through an in-depth set of training courses so that your windows and doors are appropriately installed and meet Pella’s warranty criteria. You can learn more about your straightforward, no-guess installation day here.

Before they can be employed, Pella makes installers to pass a drug test and background check. Our installers are totally backed by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this impact you? Not only could you recognize a reduction in your heating and cooling costs, but you will help protect the environment.

The advantage of Pella® vinyl windows is that you will not have to paint them. They come in a number of colors, so you’ll find a color that accompanies your room. We do not endorse painting your vinyl products; this will nullify your warranty.

Pella of Concord gives you services and support that larger stores can’t. Our expert staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a specific Pella sales team, including a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” All you have to do is get in touch with our office, your sales representative or your project manager with any questions or concerns you have, and we will get to work resolving the issue.

There are many reasons why Concord-area people go with Pella of Concord for their replacement window and door needs. Our success is reliant on customer satisfaction, not stock prices. All of our high-quality windows and doors are created with care and serviced by Pella’s professional Direct Sales Network. Unlike other manufacturers who sell exclusively through third-party channels, Pella of Concord has a dedicated window and entry door showroom. This unique way of doing business offers you a customized experience with the assistance of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Concord has a superior-quality, energy-efficient and sturdy solution.

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